Lab Partners
The Lab Network connects Health Gorilla’s platform to a broad range of diagnostic laboratories, including national reference labs, regional and community facilities, specialty testing centers, and public health organizations. Each partner supports secure, standards-based electronic ordering and result delivery through Health Gorilla’s unified interoperability framework.
Because some panels and proprietary assays are vendor-specific, Health Gorilla enforces vendor-based routing. Orders containing tests from multiple laboratory catalogs trigger pre-submission split logic before routing to ensure each test is sent to the correct vendor.
During onboarding, Health Gorilla configures routing, compendium access, and delivery protocols to ensure reliable operation across staging and production environments.
Types of Labs
Health Gorilla maintains connectivity with multiple categories of laboratory partners, each serving different use cases and operational models.
- National reference labs: Large commercial laboratories that offer nationwide coverage and comprehensive test menus. These partners—such as Labcorp and Quest Diagnostics—provide broad diagnostic capabilities and established interfaces for electronic ordering and results.
- Regional and community labs: Independent and hospital-affiliated laboratories serving specific regions or health systems. These partners typically provide faster turnaround times and tailored support for local provider networks.
- Specialty labs: Facilities that focus on specific diagnostic domains such as genetics, toxicology, pathology, or molecular testing. They often require additional metadata or documentation to support specialized workflows.
- Public health labs: Government-affiliated laboratories that support population-level or outbreak testing. These partners may follow distinct reporting requirements and submission formats.
Each lab type follows the same core ordering and results framework but may differ in test availability, result format, or routing configuration.
Selecting Lab Partners
Organizations can integrate with multiple laboratories to meet diverse clinical and operational needs.
Key factors to consider include:
- Test availability: Whether the laboratory supports the required tests in its compendium.
- Service area: Whether the lab’s geographic coverage aligns with the target patient population.
- Turnaround time: Expected result-delivery timeframes by lab type or testing category.
- Result format: Whether results are returned as structured FHIR Observations or unstructured artifacts (for example, PDFs or images).
- Transport protocol: Integration method used by the laboratory, such as FHIR API, HL7 v2, or SFTP delivery.
Each partner configuration includes its own compendium, routing logic, and result format, enabling flexible combinations within a single implementation.
Configuration and Access
Laboratory integrations are configured per partner, with routing logic, compendium mapping, and delivery protocols tailored to each lab’s systems. Before enabling live ordering, Health Gorilla validates the configuration in the staging environment to ensure proper compendium alignment and end-to-end result delivery.
To activate one or more laboratory connections, Health Gorilla:
- Reviews the list of supported laboratories with your account team.
- Identifies test types, service areas, and programs relevant to your organization.
- Completes any lab-specific credentialing or contracting requirements.
- Performs readiness validation and routing configuration before production enablement.