Support
Health Gorilla Support resources address troubleshooting, monitoring, and compliance requirements for production environments. They cover issue resolution, assistance requests, security practices, audit readiness, and data retention.
Using the Portal
Access common troubleshooting topics, configuration guidance, and reference materials to resolve issues efficiently.
Submit a Support Request
Create a support ticket with required context and details to accelerate triage and resolution.
Release Notes
Review recent product changes, including feature updates, fixes, deprecations, and known issues.
Security Practices
Apply best practices to secure API credentials, configure access controls, and meet compliance standards.
Audit Logs
Confirm that logging and retention configurations support HIPAA, SOC 2, and internal audit requirements.
Data Retention
Configure automated record deletion policies to support compliance, governance, and storage management.