Clinical Alerts

Clinical Alerts detects and notifies your organization of meaningful patient activity by observing national network document exchange rather than consuming source-system event feeds. Alerts are inferred from document-driven activity and reflect how care is accessed and shared across participating national networks.

Overview

Explains how Clinical Alerts observes document query and retrieval activity across national networks to detect inferred clinical events and generate notifications.

Alert Delivery

Defines how alert delivery is configured, including supported delivery methods and the process for providing delivery destinations and validating delivery.

Patient Enrollment

Defines how patients are enrolled for Clinical Alerts using a FHIR Group–based limited enrollment model or system-managed all-tenant enrollment.

Alert Payloads & Access

Describes the Clinical Alert payload and the encounter-level context it provides, along with how to use that context to initiate record retrieval through Patient360.

Alert Rules

Explains conditions under which alerts may be suppressed, delayed, or not generated, including document processing requirements and enrollment timing constraints.

Monitoring and Optimization

Covers delivery behavior, client-side monitoring practices, and operational factors that affect alert volume and reliability.

FAQs

Answers common questions about Clinical Alert behavior, enrollment, delivery timing, and downstream handling expectations.