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Using the Portal

The Developer Portal centralizes documentation, tools, and resources for troubleshooting, understanding API behavior, and managing implementations. It supports both initial onboarding and long-term maintenance of production environments.

Key Sections

The Developer Portal is comprised of four main sections:

  • Getting Started: Configuration guides, environment setup, authentication, and first API calls.
  • Guides: Workflow-specific topics including Patient360, Clinical Alerts, Diagnostic Data Exchange, and Payer Services.
  • API Reference: Full specifications for FHIR resources, proprietary operations, and foundational API behavior.
  • Support: Troubleshooting guides, release notes, audit and security topics, and help request instructions.

Common Tasks

You can:

  • Confirm supported API operations and query parameters
  • Check required scopes, headers, and environment configurations
  • Review expected response formats and error handling behavior
  • Look up pagination, retry handling, and rate limit strategies
  • Follow best practices for performance optimization and scaling
  • Use the sidebar to jump directly to API topics or guides by category
  • Use your browser’s search function to locate keywords on reference pages
  • Bookmark high-traffic pages such as $p360-retrieve, Error Handling, or Clinical Alerts
  • Monitor API version changes and system updates under Support > Release Notes

To open a ticket, go to: Support > Submit a Support Request.